Globys is proud to have contributed to the winning cross-unit project during an internal AI Hackathon. The winning project automates enterprise quote generation to dramatically improve speed, accuracy, and scalability.

Globys is pleased to announce the promotion of Craig Lindsay as the new head executive and leader of Globys.

Globys is proud to announce the launch of its newest product workflows for Billing Disputes and Inquiries, an innovative feature offering CSPs and their Business and Enterprise customers a seamless digital self-service experience for bill disputes and inquiries.

Globys' TrustShare portal is a self-service portal where users can easily access and verify our industry certifications, detailed company policies, and comprehensive compliance and control mapping.

Globys achieves ISO/IEC 27001:2022 certification, reaffirming its dedication to maintaining the highest standards of information security. This latest certification demonstrates Globys' ongoing commitment to protecting customer data, ensuring that security practices are robust, comprehensive, and up-to-date with the latest industry requirements.

Your accounts receivable (AR) staffis always pressed for time. But what is taking up all theirtime? Collections of course. The unplanned hours your staff spendstrying to resolve disputes and collect customer payments. For AR, collectingcash,

Driven by their brand promise of putting customers first, TELUS launched an initiative to simplify the invoicing experience for all business customers. The objective was to provide a convenient and personalized way for customers to access, analyze and pay their bills digitally across all TELUS products and services.

Would you prefer to get paid today rather than Net30? Of course! Positive cash flowfunds your operations and growth. Amazon is a shining example of how powerfulit can be. And on the flip-side, it is well researched that the lack of workingcapital is the main reason...

Thereare stark differences between a consumer customer and a business customer. Butwhen it comes to online billing and payments – the one area with significantimpacts to your cash flow – many telecom providers are treating these customersegments as one in the same.

You have 6 billing systems and 42 billcycles? No problem!Onething we continually hear from the market is the need to provide an integratedbilling experience.

Want loyal customers who pay on time?Here’s some food for thought. Out of all business segments, mid-marketcustomers are the greatest adopters of online multi-pay, a payment processwhere multiple invoices are grouped into a single payment. In fact,

Are you providing your business customers with an integrated portal experience? Orare you providing a portal with integrated navigation?

There are good reasons for extending credit to your customers, but processing time is not one of them. Net30 as a standard for all customers is an antiquated credit term based on antiquated invoice processing of yesterday. Now, there’s a real opportunity to introduce the notion of MSO (minutes sales outstanding) rather than be anchored on DSO (days sales outstanding).

For carriers, the thought of revamping the business portal experience can be taxing. It takes time. It takes collaboration. And it takes resources. But how sustainable is your ‘good enough’ alternative? How do you know when a current customer experience is actually doing more harm than good?

When was the last time your company’s business billing program had zero initiatives? Formost, the answer is never. Due to the ever-fluctuating products, pricing,customers, processes, etc., billing programs – and their respective systems –are always evolving. This is a must to support customer growth, product innovation,and operational excellence. But on the flip side, how does this endless cycleof change impact the customer billing experience?

Seattle, WA, February 18, 2021 /PRNewswire/— Globys, a leader in digital customer experience for telecom carriers in the business-to-business (B2B) domain, announced its “State of the Telecom Industry” results today from its recent global research of telecom B2B customer portals.

Did you know there are 10 or more differentroles represented in the ‘who’ of your business billing experience? There arealso 10 or more different workflows for ‘how’ your invoices are processed.Making it easy for each role and workflow to pay you is key to optimizing yourinvoice-to-cash process.

What’s the ultimate goal of any billing experience? To get paid fast. Evaluate your current billing experience and then ask, does the experience provide tools that make it easy for our business customers to pay?

OTTAWA, Ontario, Nov. 05, 2021 (GLOBE NEWSWIRE) — Harris, a global vertical market software provider, adds telecommunication solutions to its portfolio with the acquisition of Seattle-based Globys, Inc. (Globys).

Seattle, WA, July 13, 2021/PRNewswire/ — Globys announced the completion of its ISO 27001 Surveillance Audit with a successful certification by A-LIGN, with zero nonconformities in security controls. A-LIGN, an independent, third-party auditor, found Globys to have technical controls in place and formalized IT Security policies and procedures.

Seattle, WA, June 23, 2021/PRNewswire – Globys announced its delivery of a new application which uses ServiceNow to automatically connect enterprises to their Communications Service Providers (CSPs),

Seattle, WA, February 25, 2021 /PRNewswire/— Globys, a leader in digital customer experience for telecom carriers in thebusiness-to-business (B2B) domain, announced the second wave of results fromits “State of the Telecom Industry” global research of B2B customer portals.

Seattle, WA, January 12, 2021 /PRNewswire/ —Globys, a global provider of telecom B2B portals, announced its inclusion inGartner’s Market Guide for Telecom Expense Management (TEM) Services. Globys isa Representative TEM Pure-Play Vendor profiled by Gartner in the report.

Seattle, WA, November 12, 2020 /PRNewswire/— Globys, whose mission is to revolutionize the digital experience for telecommunications carriers and their business customers, proudly announces the commercial launch of its business portal product for Ziply Fiber. Ziply is a recent entrant into the telecom space and started by acquiring the assets of Frontier Communications’ Northwest operations.

Seattle, WA, October 22, 2020 /PRNewswire/— As part of the transformation process of Lumen (formerly CenturyLink), Globysrecently announced that it completed the amalgamation of the CenturyLink andLevel3 instances into one SaaS environment that provides customer-facingcapabilities for invoice analysis, consolidation, reporting, and payment.

Seattle, WA, August 11, 2020 /PRNewswire/ —Globys today announced a partnership with Orange Belgium, a subsidiary of Orange Group, to transform the digital experience for Orange’s business customers.

Seattle, WA, June 11, 2020 /PRNewswire/ —Globys today announced the appointment of Jeff Bradley as an Executive Advisorto the company. Jeff has decades of leadership experience and expertise indriving new platforms to market. He will assist Globys with go-to-marketstrategy and ecosystem development within the Communications market.

Today’s customers want visibility into usage activities before their invoice arrives. They want to monitor usage based on their specific business requirements. And they want to make proactive decisions to avoid invoice surprises. By empowering customers to make pre-invoicing decisions, you avoid post-invoicing frustrations that delay your payments, drive costly…

Learn the current state of this key invoice-to-cash component based on findings from the Globys Research panel.