‍Seattle, WA, June 23, 2021 / PRNewswire – Globys announced its delivery of a new application that uses ServiceNow to automatically connect enterprises to their Communications Service Providers (CSPs). The solution extends Globys’ business-to-business (B2B) Portal Platform and Telecom Expense Management (TEM) Portal.

This application supports a push towards greater employee self-service capabilities by making all CSP spend and usage details available in the central IT portal, powered by ServiceNow.

Earlier this year, Globys announced a series of capabilities that facilitate key business functions such as online shopping, care, invoice analysis, and customer payments via ServiceNow. Later phases will further extend these capabilities to more than 75 business processes identified by Globys as part of their global B2B telecom portal research.

With this release, Globys is making available a ServiceNow app with a strong focus on security requirements.

“An important step in the process to support employee self-service growth was to implement the right authorization framework when data is being transferred through multiple platforms,” commented Jurriaan Roeland, Globys TEM Director. “With this framework in place, we will now focus on further end-to-end automation between enterprises and CSPs.”

If you would like to learn more about Globys ServiceNow applications, please contact Jurriaan Roeland at jroeland@globys.com.

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