Bill Pay

Bill Pay

From Invoices To Cash Flow

Problem icon

The Problem

Enterprise payment workflows aren't simple "click to pay" transactions. They involve approvals, contract validation, partial payments, recurring schedules, multi-account allocations, and tight integration into customer AP systems.

Friction at any step costs CSPs days of DSO.

How it works icon

How it Works

Streamline payment workflows, accelerate revenue realization, and give Business customers the flexibility they expect.

Users configure permissions, approval chains, and payment methods - including one-time, recurring, and automatic payments. Multi-account allocations record at the line-level ledger. Every transaction posts back to the CSP's payment processors and AR systems, with a complete activity view including payments made outside the application.

OUTCOMES

For CSPs

CSP icon
  • Faster payment cycles and improved DSO
  • Improved cash-flow predictability
  • Reduced collections effort and manual reconciliation, keeping more customers in good standing
  • Convert billed revenue to cash faster
  • Lower late-payment and billing error rates

For Your Business Customers

Business customer icon
  • Simplified, flexible payment processes
  • Clear visibility into payment status across accounts
  • Reduced dependency on manual workarounds
MODULE FEATURES

Consolidate Payments

EnterpriseSMB

A complete payment experience covering one-time, post-dated, recurring, and grouped payments, with granular permissions, allocation recording, and integration into the carrier's payment gateway and AR systems.

Why It's Important

  • Reduces AR processing costs and CSR volume
  • Improves payment accuracy across multiple accounts
  • Accelerates cash flow through higher adoption

Automatic Bill Payments

EnterpriseSMB

Set-and-forget automatic payments that draw on a saved method each cycle, so invoices clear on the due date without customer intervention. Carriers control eligibility, thresholds, and payment windows.

Why It's Important

  • Cuts DSO by removing the manual invoice-to-payment step
  • Strengthens revenue assurance with predictable collection
  • Cuts late-payment CSR calls, reminders, and collections effort

Disputed Payments Workflow

EnterpriseNewSMB

A custom disputes-related workflow allowing End-Users to make payments on bills less any disputed amounts to remain in good standing.

Why It's Important

  • Speeds resolution and reduces revenue leakage
  • Improves cash flow with partial-payment workflows tied to dispute status
  • Avoids internal IT R&D with pre-built CRM/ITSM/AR integrations

Saved Secure Payment Methods

ComplianceEnterpriseSMB

Securely stored, tokenized bank and card details customers can reuse across one-time, scheduled, and automatic payments. Works across multiple integrated payment processors and currencies.

Why It's Important

  • Removes payment friction and lifts completion rates
  • Protects customers with tokenized, PCI-aligned storage
  • Makes autopay enrollment a one-tap step
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Revenue Assurance
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