Solutions for Utilities
Your business customers expect a trusted and efficient digital experience, especially when it comes to billing. They want a convenient and personalized way to access, analyze, validate, allocate and pay for the services provided each month. But for a usage-based industry with infinite billing complexities, this expectation is often far from reality.
Our digital solutions for utilities unify and simplify the billing and payment experience – giving your business customers the electronic billing and usage reporting they need to pay you faster.
We translate your billing and data streams into a comprehensive billing and reporting experience for your customers. Bills can be viewed and paid. Usage data can be analyzed and monitored. And if required, disputes can be triggered directly from the context of the bill.
As new technologies and consumption models emerge, such as smart meters, our solutions adapt to increasing levels of detail and complexity. We believe the customer experience should be just that – based on the customer, not on the product or the system.
Whether you are looking to consolidate multiple billing outputs into a single portal experience, provide Commercial & Industrial customers with customized reporting, or provide a differentiated experience with usage alerts and monitoring, Globys has a solution for you and your business customers.