WHAT WE’RE ABOUT
At Globys we build and deliver world-class, industry leading B2B portal solutions for the world’s largest telecom carriers, including T-Mobile, Vodafone, TELUS, CenturyLink and BT. We’ve leveraged our past success to extend our portal solution to span the entire customer journey (buy, manage, pay, analyze). Microsoft, Apple, Coca-Cola, Google, Wells Fargo, and US Navy are just a few of the 500,000+ business customers that rely on Globys’ solutions (via their carrier) to optimize the management of their mobile devices. Our Integrated B2B Portal Solution employs a unique approach by bringing together a carrier’s existing data systems to create an optimized portal experience designed and tailored specifically to the needs of the business user. We know the complexities of carriers and their end-user business customers and are industry-leading experts at tackling them head-on to transform the digital experience for both.
We are seeking an experienced, technical-oriented Account Director to drive the use and adoption of our product in support of increased revenue goals and customer success within a key named account.
As an Account Director, you will participate in all phases of a client’s lifecycle – from pre-sales to software implementations, to continued adoption and revenue growth. You will be directly responsible for one of our top clients including professional services engagements, upsell opportunities and driving adoption of our solution. The primary goal is building successful client relationships and delivering key value to our customers.
You will be an effective leader with a proven track record of growing Telecom and/or SaaS clients. You will rely on a highly customer-focused attitude, technical knowledge, and proven record of successfully managing relationships to ensure long-term client satisfaction and revenue growth. Demonstrated experience in managing and growing large, complex accounts is a must.
What you will do:
What you need to be successful: