Billing inquiries are one of the largest customer call drivers. And let’s face it, they really don’t even want to call. Globys Digital Invoicing provides a central hub for your customers to view, organize, consolidate, and analyze their bills. Your customers get a better experience and you reduce your costs.
Easy search and access for customers to all their bills for any product or billing account.
Self-resolved customer inquiries and validation checks using pre-defined reports.
Analysis of bills using custom reports created from a template or from all available data.
Consolidation of multiple bills into one for streamlined processing and payments.
Electronic access to all bills and communications for paperless operations.
Export data into customers’ chart of accounts to expedite payment processing.
Electronic mail or mobile messages to keep customers updated on important billing events.
Support for Enterprise customers who require multiple user access to bills and data.
