Real-time Usage Analysis

The value of data is directly proportionate to how fast a business can react to it...a corporation loses money every time it delays getting information into the hands of decision-makers.”

Information Management

Overview

As business customers continue to increase their portfolio of telecom services and integrate them deeper into their everyday business processes, they demand more sophisticated insight to drive smarter business decisions. 

Business customers recognize that greater understanding leads to business optimization, which in turn drives greater profitability.  The better a customer’s organization manages its information, and the more real-time its business intelligence is, the greater its competitive advantage. 

Real-time Intelligence, Immediate Action

Globys’ real-time usage analysis solutions enable business users to view and monitor their pre-billed traffic and event information in a real-time manner. With this information, business customers can measure the success of marketing campaigns, optimize employee schedules, improve customer service for their end users, and maintain appropriate equipment levels. With information presented in near real-time, including email alerts of user-defined situations, such as charge overages or after hours misuse, end users can make immediate adjustments to their activities.

As customers rely more heavily on these value-added services to drive business decisions, service providers increase customer loyalty while gaining another channel for dynamic, real-time marketing.



Learn More About Globys’ Real-time Usage Analysis Solutions

Analyst Quote

Activities which dig deeply into customer data or usage information at an individual-user level provide the carrier with considerable knowledge of an individual customer which can then be used in a variety of ways to drive ARPUs."

Gartner

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