Telecommunications Solutions

For many service providers, knowing how to leverage customer data to drive new revenues and be more competitive in today’s dynamic market can be challenge. Globys brings relevance to that data for you and your customers through powerful self-service and targeted marketing solutions.

Self-Service

Reduce Costs with Online Tools That Drive Value and Loyalty

Today’s customers continue to demand greater visibility into their telecom billing data to more effectively monitor usage and manage costs. They also expect a single view across all of their services and accounts.

Globys’ self-service solutions enable you to provide your customers — whether consumer, small and medium business, or large enterprise — easy online access to consolidated billing, reporting and analysis, and allow you to:

  • Increase customer retention
  • Differentiate your product offerings for competitive advantage
  • Decrease the number of calls to customer care
  • Reduce billing costs
  • Accelerate payment
  • Achieve speed to market

 

Whitepaper

Learn how consolidated bill presentment and analytics have reduced costs and increased customer satisfaction for three leading telecom providers.

Contextual Marketing

Increase Revenues by Targeting the Right Customer at the Right Time

Every service provider has a vast amount of customer data.  The challenge in today’s competitive market is knowing how to monetize that intelligence to enable a more relevant customer experience.

Globys’ contextual marketing solutions can help you significantly increase ARPU by targeting the right customer at the right time with more relevant products, services, and content. Our solutions allow you to:

  • Accelerate adoption, and increase sales and ARPU through more precise targeting
  • Increase exposure of customers to a full range of products and services
  • Achieve higher response rates for targeted campaigns, ads and offers
  • Generate new revenue streams 
  • Decrease churn

 

Data Sheet

Learn how Globys One2One can help you significantly increase ARPU by enabling targeted delivery of more relevant products and services.

What Solution Can We Provide For You?

Globys offers a powerful suite of solutions that were designed exclusively for the telecommunications market and have helped meet the needs of leading service providers for more than 12 years.  Our solutions are out-of-the-box and packaged with robust functionality, so they require little to no customization, shorter implementation times, and fewer IT resources to maintain.  What can we do for you?