Consolidated Billing
Carriers have recognized that self-service initiatives can help them meet the needs of their high-value customers, improve the customer experience, drive operational
efficiencies and increase revenue.”
Yankee Group
Overview
Today, customers are faced with more complexity than ever before, managing a super dynamic world of networks, providers, services, devices, and users. To capitalize on the economic benefits that self-service solutions can deliver, service providers must present their customers with an easy to use, holistic view of their accounts and services.
Globys’ Consolidated Billing solutions scale to meet the needs of specific customer segments from consumer to small and medium business to large enterprise. From a simple consolidated bill payment for a consumer’s cable and mobile accounts to a cost allocation report for a large enterprise with thousands of accounts, Globys’ solutions are designed to meet your customers’ billing and reporting needs – making it easier to do business with you and reducing your support and operational costs.
Solutions Tailored for Your Customers
At Globys, we recognize that a one-size-fits-all approach does not work. That is why our bill analytics and e-billing solutions are designed to scale to meet the needs of specific customer segments from consumer to small and medium business and large enterprise. Your customers’ needs are different when it comes to e-billing, reporting and analytics, so the online experience you deliver should be too.
Recommended Product
Bill Payment Manager
Provide e-bill presentment and payment services to the consumer market.
With access to the information they need, when they need it, consumers have the power and the incentive to self-serve. Globys’ online bill presentment and payment solutions enable end users to conveniently and securely view and pay their bills online using a range of flexible payment options.
By providing your customers a powerful and intuitive online tool, you deliver a superior customer experience, which helps increase loyalty while realizing the benefit of reduced customer support and paper billing costs.
Recommended Product
Bill Insight
Enable small and medium business customers to easily manage their bills and generate reports online.
Today the expectations of business customers are higher than ever with additional demands for web-based, self-care services that will help them save time and operate more efficiently.
Globys can help you meet these demands with online tools that offer the functionality small and medium business customers demand, from online bill pay to simple reporting and trend analysis on call usage and costs.
These powerful, online services will not only help you attract new customers but also significantly reduce your customer support and billing costs.
Recommended Product
Bill Analyst
Comprehensive bill reporting and analysis solution providing enterprise customers the sophisticated functionality they need.
Telecommunications services represent a significant expense for your large business customers. As their number of accounts and services continues to grow, so do the costs and challenges associated with effectively managing them.
Globys provides large enterprises with the consolidated view they need to better understand where and how they spend their telecom budget; and furthermore, to manage their detailed information in a secure, online environment. The result — your customers gain the business intelligence they need, and you ensure long-term loyalty among your high-value customers.
Learn More About Globys’ Consolidated Billing Solutions
Customer Quote
We chose to work with Globys, and
as a result we have been able to consolidate data from over ten Bell Canada regional and national billing sources to create a single view for our business customers.”
Osama Abu-Shihab, Director of Billing Planning and Delivery, Bell Canada
Contact Us For More Information
Request additional information about Globys products, speak with a representative or schedule a customized demo.
