Solutions

Overview

For many service providers, knowing how to utilize customer data to drive new revenues and be more competitive in today’s dynamic market can be challenge. Globys helps service providers turn a massive wealth of customer and network data into applicable and valuable solutions, allowing you to improve your customer experience and monetize your existing customer data assets.

Handling billions of customer data transactions on a daily basis (e.g., CDRs, network data, offer catalogues for telecommunications providers or portfolios, payables, receivables for financial providers), Globys has developed unique insights into customer behavior, targeted contextual marketing and one-to-one selling. Our solutions allow service providers to provide individualized customer experiences ranging from utilities that enhance the customer’s day-to-day processes and interactions to progressive, contextual marketing solutions that position the provider as a key influencer for customer’s everyday lifestyle decisions.

Maximizing Customer Lifetime Value

Globys’ contextual marketing solutions enable service providers to increase customer revenues and retention by determining the best context for engaging each customer and the most relevant message – whether it be marketing, educational, billing, or network related.  Our solutions enable service providers to deliver messages to the right customer at the right time and place to influence specific behaviors that help maximize customer lifetime value.

• Contextual MarketingProactively deliver the right communication in the right context to influence customer behavior

• One2One MarketingTarget each customer with more precise, personalized offers across any marketing channel.

• Real-time Usage AnalysisProvide real-time visibility of usage data for better business and customer intelligence.

• Consolidated BillingEnable customers to self-serve with advanced online bill reporting, payment and analytics within a single view.

What Solution Can We Provide For You?

Globys offers a powerful suite of cloud-based solutions that have helped meet the needs of leading service providers for more than 15 years. Our solutions are out-of-the-box and packaged with robust functionality, so they require little to no customization, shorter implementation times, and fewer IT resources to maintain. What can we do for you?