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Globys provides a comprehensive suite of online reporting and analysis solutions to meet the needs of every customer segment, from consumer to large enterprises. No matter what communications services you provide – wireless, wireline, data, content, video or conference calling – Globys’ self-care and analytics suite can help you build stronger, more profitable relationships with your customers.
Globys’ advanced analytics and reporting solutions turn billing and usage data into valuable intelligence. Enterprise customers can better understand their complex bills, and conduct sophisticated analyses and cost allocations. Consumer customers can pay bills online and get detailed information on specific charges.
Service providers gain the ability to perform predictive analytics on their own customer data. They can segment customers according to demographics, purchase information, usage and other qualitative factors to support targeted churn reduction and offer management initiatives. As a result, carriers can focus dollars on retaining their most profitable customers and be able to predict the likely response of a targeted customer to a particular offer or up-sell.
Globys’ clients recognize these benefits from using our products and services:
- Higher response rates for marketing initiatives (up-sells, cross-sells)
- Lower subscriber acquisition costs
- Lower operating costs
- Churn reduction of high-value customers
- Enhanced profitability
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| Bill Analyst | Enable business customers to transform their bills into business intelligence with a Web-based bill reporting and analysis application. |
| Bill Payment Manager | Provide electronic bill presentment and payment services to consumer and small office/small home markets. |
| Usage Analyst | Enable business customers to analyze their call traffic and gain business intelligence. |
| Total Communications Analyst | Offer comprehensive online reporting and analysis to provide large business customers with sophisticated insight into their communications billing and usage. |
Our analytical solutions were designed exclusively for the telecom market and have proven ROI achievement with carriers around the world. They are offered either as licensed software, or a managed solution based on individual client needs. They are designed to be implemented rapidly with little or no burden to your IT resources and infrastructure and with minimal disruption to your day-to-day operations.
To learn more about Globys’ products, please e-mail info@globys.com or call
+1 800 862 4908.
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White Paper
Meeting the needs of your business customers: How more advanced online analytics and reporting can drive value and loyalty.
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"Globys has the most powerful and inclusive applications on the market."
J. Sherman Henderson, CEO
Lightyear Network Solutions
"Our new online reporting and billing capabilities are the management tools clients need to simplify account administration in large enterprises."
Denise Persson, Executive Vice President of Global Marketing
Genesys Conferencing
"Predictive analytics solutions generate an average return on investment of 145%."
IDC
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