Products
Globys products are designed to help service providers leverage and monetize their customer data assets. At the core of Globys’ business is our ability to aggregate, mine and analyze customer data from across disparate systems and applications to enable service providers to extract more revenue from their customers and be more competitive.
Our self-service products are designed to meet the bill analytics and e-billing needs of every customer segment, from consumer and SOHO to small and medium business, and large enterprise. Enterprise customers can better understand their complex bills, and conduct sophisticated analyses and cost allocations. Consumer customers can pay bills online and get detailed information on specific charges.
Our targeted marketing products enable service providers to monetize the data they have by targeting the right customer at the right time. Service providers can deliver customers the best offers with our personalized delivery engine that utilizes predictive analytics to optimize recommendations based on in-depth customer intelligence and rich profiles.
Globys’ clients recognize these benefits from utilizing our products:
- Lower costs through higher adoption of self-service
- Churn reduction of high-value customers
- Increased sales through precise targeting and personalization
- Higher response rates for targeted campaigns, advertisements, and offers
- Enhanced customer satisfaction and loyalty
- Speed to market with little to no customization and shorter implementation times
Our solutions were designed exclusively for the telecom market and have proven ROI achievement with leading service providers around the world. They are offered either as licensed software, or a managed solution based on individual client needs. Designed to give you the most value, our solutions are out-of-the-box and packaged with the right functionality, so they require little to no customization, shorter implementation times, and fewer IT resources to maintain.
Self-Service Products | |
| Bill Analyst | Enable business customers to transform their bills into business intelligence with an online bill reporting and analysis application. |
| Bill Payment Manager | Provide electronic bill presentment and payment services to consumer and small office/small home markets. |
| Usage Analyst | Enable business customers to analyze their pre-billed call traffic in near real-time. |
| Total Communications Analyst | Offer comprehensive online reporting and analysis to large business customers to provide sophisticated insight into their communications billing and usage. |
Contextual Marketing Products | |
| One2One | Leverage in-depth customer intelligence and rich profiles to deliver more targeted products and services. |

Globys has the most powerful and inclusive applications on the market.”