To be successful in the SMB market, carriers must create simplified, yet sophisticated product offerings and deliver a consistent customer experience…”
Globys Bill Insight allows small and medium business customers to conveniently view and manage their bills safely and securely online. Providing customers anytime, anywhere access to consolidated bills and convenient reporting capabilities, Bill Insight enables service providers to deliver the overall customer experience that this valuable customer segment demands.
With Bill Insight, small and medium businesses can easily manage their statements, quickly generate reports that are applicable to their business model, and categorize phone numbers for easy identification. An intuitive dashboard provides a quick overview of account status, trended graphs of usage and costs, and variances from previous statements – making it easy for businesses to understand their telecom spend.
Bill Insight also provides service providers the opportunity for one-to-one communication with targeted banner ads, welcome messages, and personalized account highlights that can be customized for individual customers or targeted end-user segments.
With an easy-to-use interface, Bill Insight enables small and medium business customers to view all of their service statements through one central entry point and pay their bills online. Detailed information is presented in a single view, giving your customers enhanced flexibility to interact with their statements from anywhere at any time—giving them more reason than ever to leave the paper behind.
Learn about Globys Bill Insight, an online bill payment and reporting solution for your small and medium business customers.
Bill Insight offers the following benefits:
- Anytime/anywhere access to billing information
- Flexible payment options, including auto-pay
- Better understanding of costs and usage
- Improved customer satisfaction
- Reduced DSO (days sales outstanding) with online payments
- Reduced operational and support costs
- True out-of-box functionality for rapid implementation
- Full portal integration for seamless user experience
Bill Insight offers features and functionality specifically tailored for the needs of small and medium businesses:
- Accounts dashboard
- Consolidated statements
- Intuitive user interface
- Flexible online payment with auto-pay option
- Paperless billing option
- Automated email notifications/li>
- Summary & Detail usage reports
- Export to PDF, CSV, XML
- Support for all languages and currencies
Learn More About Globys Bill Insight
At Globys, we recognize that a one-size-fits-all approach to online bill presentment and analytics solutions does not work. That is why our solutions are tailored to meet the needs of each distinct customer segment — an approach that is proven to drive higher customer adoption and usage.”
Cullen Davidson, Globys Product Management