Bill Analyst
Bill analysis is the stickiest self-care service, and the application that drives the most adoption and usage. This is the functionality that drives the most customer satisfaction.”
Globys Bill Analyst is a comprehensive, online bill reporting and analysis application that can be configured for your medium and large business customers depending on their level of sophistication.
Bill Analyst enables large business customers to better understand their complex bills, and conduct sophisticated analyses and cost allocations. In addition to simplifying operational and managerial reporting tasks, Bill Analyst enables your high-value business customers to transform their complex bills into sources of vital business intelligence. By putting tools and resources directly in the hands of your customers, you encourage self-service, which not only increases satisfaction, but also reduces costs.
Bill Analyst is a powerful out-of-box, online analysis system that consolidates billing across multiple systems and services. For customers who utilize more than one service, (e.g. fixed line, data, voice over Internet protocol, and mobile), Bill Analyst consolidates all bills and service detail within a single reporting and payment package.
With an easy-to-use interface, Bill Analyst has had a high rate of adoption, with some clients achieving rates as high as 95% among their large business customers.
Data Sheet
Learn about Bill Analyst, designed to provide your enterprise customers robust online bill analysis and reporting.
Case Study
Learn how Bill Analyst has helped Telecom New Zealand attract new business customers and improve loyalty.
Bill Analyst has demonstrated proven ROI achievement — often within the first year of service. Clients enjoy real, tangible benefits — churn reduction, improved sales differentiation, and lower billing and customer support costs.
Bill Analyst helps service providers to:
- Reduce churn through improved customer satisfaction
- Encourage use of online resources for greater efficiencies and reduced costs
- Increase 1:1 marketing opportunities
- Enhance product portfolio, creating differentiation for better competitive advantage
- Reduce customer service and billing costs
- Accelerate speed to market with true out-of-the-box functionality
Bill Analyst is a best-of-breed application offering market-leading features and functionality, including:
- Consolidated billing across services, accounts, etc.
- User-defined hierarchies and descriptions
- Account linking and statement consolidation
- Customizable detail and summary reports
- Downloadable reports and graphs
- Mark-up and rebilling capabilities
- Automated email notifications
- Custom branding and single sign-on for seamless integration with existing portal
- Support for all languages and currencies
Learn More About Globys Bill Analyst
Customer Testimonial
Globys Bill Analyst provides the online bill analysis capabilities that many of our medium and large business customers have been demanding. It helps them simplify tasks, save time, and reduce costs – which means they are more satisfied customers”
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