Globys Blog
Musings, insights, and ideas from our very own thought leaders

John's picture
Posted by John on 06.25.2015
Most banks – or all businesses for that matter – have some goal around improving their customer experience. For most, it’s not a new goal but one that’s been continually added to the docket for the past few years. Everyone knows it’s important, with most aligning functional objectives tied to improving it. But what’s remained blurry is how to measure the level of success around ‘improving an experience’. A recent study by Econsultancy brings to light a new take on the topic. They asked the participants, ‘What’s the single best opportunity for their organization to deliver on their priorities... Read More »
Carrie's picture
Posted by Carrie on 06.15.2015
Billentis just released their 2015 E-Invoicing and E-Billing Report, which serves as a cross-industry resource for market data and analysis to help understand current and future business impacts. It’s filled with a lot of great insights – stating that businesses that use e-billing and invoicing will help achieve savings of up to 80% and predicting that in 2015 alone, 42 billion e-bills and invoices will be issued globally. Reading through the 95 page report (yes, there is a ton of information included), one area really caught my attention. It’s wasn’t the new stats or a recap of the latest... Read More »
Lara's picture
Posted by Lara on 05.20.2015
Globys has joined the Earley Executive Roundtable and will participate in a panel of industry experts addressing the business value of data analytics during a four-part executive webinar series.   Dr. Olly Downs, Chief Scientist and CTO at Globys, will participate in the first roundtable of the series focused on the business potential of machine learning and cognitive computing.  As programs and devices get smarter, special purpose applications will become more adaptable and self-configuring.  Algorithms will improve as they are used and will contain mechanisms to optimize over time.  This is... Read More »
Rich's picture
Posted by Rich on 05.11.2015
Just like that constantly dripping faucet, revenue leakage is often written off as more of an annoyance versus a problem that needs immediate fixing. You know it’s happening but with exposure to just a few drips at a time, the damage seems tolerable in comparison to the other challenges at hand. Not to mention that the last time you attempted to fix it, it took you far too long to identify the source of the problem – making you question if the fix is really worth the effort. But if you could combine all of those leaks into a single value and have a clear picture of the impact it’s having on... Read More »
Carrie's picture
Posted by Carrie on 04.21.2015
The CEB Financial Services Technology Summit kicked off today in Boston with 500+ leaders from the banking space.  While there were alot of topics up for discussion, a few key challenges seemed to be top of mind for the event's attendees:  How do we balance satisfying our customers' demands with improving our profits?  What does a 'digital transformation' look like for the commercial banking space?  Is a 360 degree customer view really possible in the banking space?  How do we compete or partner with the new entrants to our space?  How is technology influencing market dynamics?  Our team is... Read More »