I Wireless to Offer Customers Enhanced Self-care with Globys’ Online Billing Solution
Seattle, WA – September 8 , 2008 – Globys, a leading provider of online analysis and e-billing solutions for the telecommunications industry, today announced it has been chosen by i wireless to provide e-billing to its consumer and Small Office / Home Office (SOHO) customers.
“The cornerstone of i wireless’ business strategy is to be truly focused on the customers’ needs,” said Mike Haskins, i wireless CEO. “In our quest to deliver on this promise, we have found a partner that also believes in delivering products and services designed specifically to meet our customers’ needs and increase overall satisfaction.”
i wireless will offer Globys’ Bill Payment Manager, an e-billing and reporting solution that enables customers to view and pay their bills online and get standardized reports, charts and graphs, all via an intuitive, easy to use interface. Globys Bill Payment Manager will enable i wireless customers to access detailed information in a consolidated view, providing them enhanced flexibility to interact with their statements online from anywhere at any time.
Haskins continued, “Bill Payment Manager is a robust application that will encourage our customers to self-serve while providing them more flexible payment options and more advanced capabilities in accessing the information they need.”
“i wireless recognizes that customers are demanding increased self-care capabilities and we’re thrilled to partner with them to provide an industry-leading e-billing and reporting tool to their customers,” said Derek Edwards, Chief Executive Officer of Globys.
About Globys
Globys provides some of the world’s leading telecommunications carriers with solutions that help them leverage and monetize their customer data assets. A spin off from VeriSign Inc., one of the world’s leading providers of infrastructure services, Globys offers a suite of products that have helped meet the needs of telecommunications carriers for more than 12 years, and now supports more than 25 customers globally. Each of Globys’ applications are designed to leverage customers data into richer, more valuable intelligence, helping carriers to increase revenue, reduce churn and enhance profitability across the entire customer lifecycle.
Globys has headquarters in Seattle, Washington and can be found on the Web at http://www.globys.com.
Media and Analyst Contact Information:
Lara Albert
Director of Global Marketing, Globys
(912) 247-4502
lalbert@globys.com