Globys to Sponsor Yankee Group Customer Experience Summit at CTIA Wireless 2011
Seattle, WA, United States, 12/29/2010 – Globys (www.globys.com), a leading provider of customer experience solutions for the worldwide telecommunications market, has announced its sponsorship of the Yankee Group’s “Delivering a World-Class Customer Experience” Summit on March 21st, 2011 in Orlando. The conference will be taking place in conjunction with International CTIA Wireless 2011.
“For more than 14 years Globys has been partnering with global operators to help them deliver superior customer experiences to their end-users – whether through online billing, real-time usage analysis, or mobile marketing,” said Mark Sten, senior vice president of global marketing and carrier relations at Globys. “We are excited to see a renewed focus on customer experience in the telecom industry and welcome the opportunity to sponsor an event geared towards helping telecom operators reach the next level in customer experience.”
The Yankee Group’s “Delivering a World-Class Customer Experience” Summit will focus on how businesses can compete with next-generation customer experience including new trends and best practices. Other issues to be featured prominently will include policy management, customer care, service assurance and customer analytics.
About Globys
Globys provides some of the world’s leading telecommunications carriers with solutions that help them leverage their customer data assets to enhance the overall customer experience. A spin off from VeriSign Inc., one of the world’s leading providers of infrastructure services, Globys offers a suite of products that have helped meet the needs of telecommunications carriers for more than 14 years and supports global customer deployments. Globys has headquarters in Seattle and regional offices around the world. Additional information can be found at www.globys.com.
Contact Information:
Gina Preoteasa
Trylon SMR
(212) 905-6060
gina@trylonsmr.com