Frontier Communications Selects Globys to Support Customer Experience Strategy with Online Billing & Reporting
Seattle, WA, United States, 12/15/2009 – Globys, a leading provider of self-service and targeted marketing solutions for the worldwide telecommunications market, announced today that Frontier Communications Corporation (NYSE: FTR) has selected Globys to provide online billing and analytics to several of its business markets.
Globys will provide the latest version of Bill Analyst, a solution designed exclusively for telecommunications carriers and their business customers. By providing a consolidated view of Frontier services, customized reporting, and online bill pay, Bill Analyst will allow Frontier to offer an enhanced customer experience, while helping to reduce support and operational costs.
“We are excited to partner with Frontier during this significant time in their company’s growth,” said Derek Edwards, CEO of Globys. “Our global experience and out-of-the-box solution allows us to meet their implementation timeline and deliver against their customer experience strategy.”
About Globys
Globys provides some of the world’s leading telecommunications carriers with solutions that help them leverage and monetize their customer data assets. A spin off from VeriSign Inc., one of the world’s leading providers of infrastructure services, Globys offers a suite of products that have helped meet the needs of telecommunications carriers for more than 12 years and now supports more than 30 customers globally. Each of Globys’ applications are designed to leverage customers data into richer, more valuable intelligence, helping carriers to increase revenue, reduce churn and enhance profitability across the entire customer lifecycle.
Globys has headquarters in Seattle, Washington and can be found on the Web at http://www.globys.com.
About Frontier Communications
Frontier Communications Corporation (NYSE: FTR) is a full-service communications provider and one of the largest local exchange telephone companies in the country serving rural areas and small and medium-sized towns and cities. Frontier is included in the S&P 500 Index. Frontier Communications offers telephone, television and Internet services, including wireless Internet data access, as well as bundled offerings, specialized bundles for small businesses and home offices, and data security solutions. Additional information about Frontier is available at www.frontier.com.
Media and Analyst Contact Information:
Carrie Klauss
Marketing Manager, Globys
+1.912.429.2544
cklauss@globys.com
